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PHP Chat with Web- & Windows Clients – VisitorChat

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VisitorChat – The PHP On-line Chat

The ClientEngage Customer Chat is a fully-featured real-time chat to your web sites. A transparent and easy web-based administration permits you to conveniently
chat together with your guests. And better of all: Customer Chat comes with a Home windows-based shopper out-of-the-box. With out having to go to the Customer Chat’s
admin-interface you can be notified out of your Home windows tray and might begin chatting right away!

Customer Demo: http://visitorchat-demo.clientengage.com/contents/demo
Admin Demo: http://visitorchat-demo.clientengage.com/admin

By together with one single snippet of JavaScript, this interactive and fascinating Chat can be utilized on any web site – whether or not you might be utilizing WordPress, Joomla! or
plain HTML.

While chatting, your guests can navigate by your web site and after each page-load, the chat will return to it’s earlier state: they received’t lose any messages.

Functionality Description of ClientEngage Visitor Chat

PHP Dwell Assist Chat Performance Overview

  • Non-intrusive chat to your web sites
  • Clear administrator chat-interface
  • View extra metadata of your guests (pages they’re on, referrers, and extra)
  • Limitless variety of directors
  • Straightforward to translate into different languages

Home windows-based shopper included

  • Don’t need to maintain a browser window open all day lengthy?
  • You might be notified of latest guests in real-time and might begin chatting straight by the Home windows-based shopper
  • The chat disappears to your system tray till you’ve gotten a customer opening the chat

Adaptable Templates & Translations

  • Have a chat that totally blends with the appear and feel of your web site
  • Comes with 4 pre-defined color schemes
  • You’ll be able to create a vast variety of new chat kinds and you’ve got full management over the CSS
  • All visitor-facing texts might be simply modified

Straightforward Integration & Use

  • Easy copy & paste integration of your PHP reside chat into any web site: simply copy a short JavaScript code into
    the respective web site’s HTML template
  • Automated set up script – no intensive information of PHP/MySQL mandatory
  • Detailed handbook with set up & use directions
  • Extensible: the system is developed with the CakePHP MVC framework and encompasses a clear structure. Because of this, when you’ve got web-development expertise, the system is definitely extensible

Multilingual Interface

ClientEngage Customer Chat was constructed with internationalisation in thoughts: at the moment, you’ll be able to choose from British and American English in addition to German.

Dwell Assist Chat – System Necessities

So as to have the ability to use ClientEngage Customer Chat, you should fulfil the next system necessities:

  • Apache 2 HTTP Server
  • Ideally with mod_rewrite enabled
  • PHP with a model of larger than PHP 5.2.eight; not appropriate with PHP > 7
  • MySQL with a model of larger than MySQL 5 (i.e. with InnoDB assist)
  • Ideally a subdomain/area to be used with ClientEngage Customer Chat
  • Protected mode: off
  • Sufficient server-resources for the variety of concurrent chatters you anticipate
  • jQuery: in case your web site doesn’t use jQuery, VisitorChat will robotically embrace it. In case your web site does use jQuery, it will be significant that you simply use a model larger than 1.9.1
  • Lastly, the PHP PDO extensions should be put in

System necessities of the Home windows-based shopper

  • .NET4 Framework (can be put in if not already accessible)
  • Home windows XP (SP3), Home windows Vista, Home windows 7, Home windows eight

How does the reside assist chat script “work”?

The chat employs AJAX applied sciences and repeatedly checks with the server for any new messages. When you’re actively chatting, the interval is 2.5 seconds. Nonetheless, as soon as exercise goes down, this interval slowly decreases to solely each 10 seconds. If you’re not signed-up in a chat, it’s going to contact the sever solely each 25 seconds to test if any directors are on-line. So that you see: VisitorChat robotically determines the suitable mixture of consumer expertise & server load.

A notice on server efficiency

This chat system employs AJAX applied sciences and doesn’t depend on WebSockets for its communication. Because of this anybody can run Customer Chat, so long as your server fulfils the necessities outlined under. Nonetheless, this additionally signifies that this technique just isn’t supposed for ultra-heavy-duty use: so don’t construct the subsequent Fb and attempt to have 10m individuals use this without delay. That being mentioned, on common server-specifications, there’s nothing stopping you from having a number of concurrent conversations.

A notice on chat-styles

The chat appears stunning throughout all fashionable platforms and browsers.
Nonetheless, the chat-box could look “misplaced” when you’ve got CSS kinds in your web site that have an effect on entire tags (resembling “div margin:50px;” or “span padding:50px;”).
In such instances, you will have to edit the Chat-Model for that exact web site to override your kinds.

Changelog

01/03/2014: 
    - Public launch of ClientEngage Customer Chat v1.2.2
        - NEW: Now you can create "Operator" customers and provides them entry to particular
          areas solely:
            - Previous Discussions
            - Enquiries
            - Settings
        - NEW: Now you can totally disguise the chat except an operator is on-line
        - NEW: Capability to cover the e-mail discipline on sign-up (a generic electronic mail deal with can be used as a substitute)
22/06/2013: 
    - Public launch of ClientEngage Customer Chat v1.1.9
        - Now makes use of guests' electronic mail & identify as FROM in enquiry notification emails
        - Now consists of senders' names in enquiry notification electronic mail topics
        - Now appropriately caches HTTPS & HTTP JavaScript codes individually
        - Framework improve
        - No have to re-install the Home windows-client as it's unchanged
10/06/2013: 
    - Public launch of ClientEngage Customer Chat v1.1.5
        - NEW: password-reset perform for directors
        - Fastened the hyperlink-target to the respective enquiry within the email-notification
        - Fastened an error that occurred when setting longer timezones resembling America/Kentucky/Monticello
        - Fastened placeholder-attributes in IE7 and IE8
        - Up to date the CakePHP framework
        - No have to re-install the Home windows-client as it's unchanged
04/05/2013: 
    - Public launch of ClientEngage Customer Chat v1.1.2
        - Customer/operator typing indicator
        - Added typing indicator in Home windows shopper
        - Root web page now redirects to login
        - Fastened textual content/hyperlink color in Home windows shopper
        - Fastened show subject when highlighting messages in Home windows shopper
        - Some minor CSS enhancements to override host-site kinds
        - Entrance-end: added a CSS class to admin-messages (".vc_admin_message")
        - Applied an auto-login perform within the Home windows shopper
        - Up to date the CakePHP framework
22/04/2013: 
    - Public launch of ClientEngage Customer Chat v1.zero.1

Do you carefully work together with your purchasers?

If you’re on the lookout for a sophisticated mission administration script to handle your client-interactions, then come proper this to take a look on the ClientEngage Venture Platform – a sophisticated PHP mission administration script.

ClientEngage Venture Platform – PHP Venture Administration

This specific mission administration script cuts-down on all of the bloat that tends to make mission administration a nuisance. As a substitute, the ClientEngage Venture Platform focuses on the instruments you could actually get near your prospects in these essential levels of your relationship. This can delight your purchasers – not solely together with your end-product however the entire lifecycle of getting there. So, if you’re on the lookout for mission administration in PHP, then the ClientEngage Venture Platform is for you.

ClientEngage Project Platform - PHP Project Management Script


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